Operation Center service has 24/7 coverage.
Benefits and differential of ADDERE OC are:
- You define the monitory period and count with a multi skill team to support your environment.
- You have additional services available, to perform analysis of capacities and optimization to guarantee the best infrastructure usage.
- You define in the contract, the minimum baseline hours, if exceed the hours, you pay per usage.
- This service is escalable and can be increased until 50% of baseline defined, or it can be re-validated to the new needs.
- You can hire differentiated SLS (to critical envs for example).
- Call Center 24×7 to reach on-call.