Operation Center service has 24/7 coverage.

Benefits and differential of ADDERE OC are:

  1. You define the monitory period and count with a multi skill team to support your environment.
  2. You have additional services available, to perform analysis of capacities and optimization to guarantee the best infrastructure usage.
  3. You define in the contract, the minimum baseline hours, if exceed the hours, you pay per usage.
  4. This service is escalable and can be increased until 50% of baseline defined, or it can be re-validated to the new needs. 
  5. You can hire differentiated SLS (to critical envs for example).
  6. Call Center 24×7 to reach on-call.